Privacy Policy

The Plastics Shed Ltd

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1. Straight Talking First

At The Plastics Shed, we keep things simple.

We only collect what we need to do the job properly — get your order to you, keep you updated, and sort any issues quickly. We don’t sell your data, and we don’t mess about with it.

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2. Who We Are

The Plastics Shed Ltd is the data controller responsible for your information.

📧 info@theplasticsshed.com
📞 01922 254100

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3. What We Collect (and Why)

When you use our website or place an order, we may collect:

✔ Personal Details
Name, email, phone number, billing and delivery address — so we can process and deliver your order.

✔ Payment Information
Handled securely by trusted payment providers — we don’t store your card details.

✔ Technical Data
IP address, browser type, and how you use the site — helps us improve things and fix what’s not working.

✔ Communication Data
Emails, messages, or calls — so we can actually help you properly.

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4. How We Use Your Information

We use your data to:

✔ Process and deliver your order
✔ Keep you updated
✔ Answer your questions
✔ Improve the website and product range
✔ Prevent fraud and keep things secure

If you’ve opted in, we may also send offers or updates — you can opt out anytime.

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5. Why We’re Allowed to Use It

We only use your data when we’re legally allowed to:

• Contract – to fulfil your order

• Legal obligation – for tax and accounting purposes

• Legitimate interest – to improve our service and prevent fraud

• Consent – for marketing (only if you’ve said yes)

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6. Who We Share It With

We don’t sell your data.

We only share it with companies we need to get the job done:

• Payment providers (e.g. Stripe, PayPal)

• Delivery companies

• Website and hosting providers (Wix)

• Analytics providers (e.g. Google Analytics)

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7. Data Storage & Security

We take security seriously.

Your data is stored using secure systems and protected against unauthorised access. While no system is completely risk-free, we take all reasonable steps to protect your information.

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8. How Long We Keep Your Data

We only keep data for as long as necessary:

• Orders: up to 6 years

• Enquiries: up to 24 months

• Marketing: until you unsubscribe

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9. Cookies

We use cookies to:

✔ Make the website function properly
✔ Understand how people use it
✔ Improve performance

You will be asked to accept or reject non-essential cookies when you visit the site.

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10. Your Rights

You have the right to:

✔ Access your personal data
✔ Correct or update your data
✔ Request deletion
✔ Object to marketing
✔ Request a copy of your data

You can also lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

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11. International Data Transfers

Some service providers we use may process data outside the UK. Where this happens, appropriate safeguards are in place.

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12. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

Last Updated: 01/03/2026

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💬 Final Word

We built The Plastics Shed around one simple idea:

People buy from people.

No hidden nonsense.
No misuse of your data.
No passing you around.

If something’s not right, you ring us — and we sort it.